UK SPA & WELLNESS CONFERENCE

12 - 13 November

A first class line up ...

SPA LIFE UK always provides an excellent programme of talented speakers who generously share their knowledge and experience with delegates to help you develop your businesses and brands.

KEY NOTE ADDRESS 1: Recession? What Recession?

In this special Jubil-ympic year we thought it only fitting that we bring you a very special Key Note speaker.

Frank Dick OBE is a brilliant and inspirational speaker who, as former Head of GB Athletics, draws upon years of coaching experience at the highest level.

This session will explain how owners & managers can develop a Gold Medal Mentality towards their business strategies.

More about Frank

KEY NOTE ADDRESS 2: Top 10 Spa Trends for 2013

Cassandra Cavanah, Executive Director, SpaFinder Wellness

2012 marks SpaFinder’s 10th year of delivering spa and wellness trends and we are pleased to present a sneak peek at SpaFinder Wellness’ Top 10 Trends for 2013.

Past Trend Reports have been credited with forecasting numerous industry “mega-trends” that have taken hold across the world.

For example, spas are still ramping up their “green”/eco initiatives, sleep health programs continue to evolve, wellness tourism is booming and spa brands are a more powerful trend than ever.

The People Challenge:

Dieter Buchner, Director, Urban Healing

Everyone is talking about the people challenge in the spa industry. This enlightening session from Dieter & his partner Alison Snelling provides the answers to the key questions of what attracts people to our industry, what encourages them to stay and why they leave.

Beyond Botox! Modern solutions for the modern face.

Dr Terry Loong.

In this session Dr Terry will explain the 3 main causes of premature aging and how to slow it down; advances in Anti-aging medicine that everyone should know about; and the bigger role skin genetic testing will play in our future health.

How your spa can maximise the potential of the corporate & sporting markets.

Dr John Brazier

Dr Brazier lectures on a diverse trange of subjects which play a key role in increasing revenue in the spa & leisure industry and through his training academy provides a treatment which specifically addresses the needs of the regular spa guest.

The Digital Revolution

Henry Weston, Commercial Director, PageTiger

This unique and innovative presentation will demonstrate how all spa businesses can combine traditional principles with modern technology to optimise the effectiveness of your marketing activities.

How to build a championship team for maximum profit

Kurt Won, Founder, Sales Partners UK

This high-energy session will explain how we are all a slave to the 'Little Voice' inside and how, by conquering this at a group level, you can turn any team of therapists into a championship team full of superstar performers.

Public Relations - Pitfalls & Realities

Trish Lesslie, Beauty Editor, Prima Magazine & Tracey Stapleton, MD The Spa PR Company

A combined presentation from two leading PR professionals who will deliver a fascinating insight into the world of PR from both the business & consumer perspective.

Tracey's presentation will explain the processes that your PR agents should be following in order to identify, liaise with and coordinate journalists to help promote your facilities.

Trish will deliver some 'home truths' and simple ideas for spas to improve their services based on her extensive 'mysetry shop' visits to numerous venues nationwide.

Know me, Like me, Follow me

Sarah Todd, Director, NAKED & SOCIAL; Contributing Editor, European Spa Magazine.

If you're not already using social media to connect with your customers and generate leads, you will soon be losing business to your competitors.

Learn how to develop a simple, yet effective social media strategy for your business by utilising core channels such as twitter, Facebook and Linkedin.

The Fun Challenge of Employing Staff

David Passfield, Employment Law Specialist, Peninsula Business Services

This fast paced, informative presentation from the UK's leading employment law specialists is one session that no business owner / manager should miss.

David will be looking at recent employment legislation and how it can help managers & business owners retain control of your staffing teams without risking your business or its reputation.

How to make the most of third party internet promotions

Richard Jones, Director of Partnership Management, GroupOn

A former Corporate Lawyer & Entrepreneur, Richard joined MyCityDeal UK in early 2010, prior to the merger with GroupOn. Since then he has rapidly developed the Partner Management Division of Groupon UK.

In this highly interesting and topically relevant session Richard will discuss how businesses in all sectors need to be more discerning in their working relationships with third party internet agents using case studies of both good & bad practice to emphasise his point.

The next generation of spa design

Alberto Apostoli, Founder Apostoli Associates

With more than 15 years architectural experience, Alberto is a world-wide specialist in wellness and spa design.

He brings a marketing influence to his designs which ensures that a high level of innovation is bestowed on each project making them relevant for both the current and next generation of spa guest.